Refund policy

In accordance with Articles L.221-18 et seq. of the French Consumer Code, the Customer has a period of 14 days from receipt of the last product ordered on the Site to exercise his right of withdrawal from the company.

All Products/Services may be retracted, except those excluded by article L. 221-28 of the French Consumer Code.

The Customer must return the Product(s) in the same condition in which he/she received them, and with all packaging, accessories and instructions (even if the Product(s) has/have been unpacked), as soon as possible and at the latest within 14 days of notification of the decision to withdraw, to the following address: 15 rue des halles, 75001 Paris. In accordance with the law, the Customer shall bear the cost of returning the product(s).

La Makanerie will issue a refund within 14 days of receipt of the returned product(s). To request a return, please contact us at contact@la-makanerie.com